Shipping policy

Prepping Your Order

Handling Time: We dedicate 1-2 business days to carefully prepare your order for shipment. Our commitment is to ensure your items are packed with care and discretion, ready for their journey to you.

Cut Off Time: 11am (PST) (GMT-07:00) Pacific Standard Time

 

Shipping Your Order

Shipping Options & Transit Time:

We currently offer shipping to: United States, Canada, Australia, United Kingdom, and Ireland.

By default, we offer free standard shipping. Expedited shipping is also available.

  • Free Standard Shipping: Expect your package to arrive within 3 to 12 business days. We offer this service at no cost to you.
  • Expedited Shipping: For those needing their items sooner, we offer expedited shipping at a flat rate of US$9.95. Expect your package within 3 to 7 business days.

We partner with reliable carriers to ensure smooth, discreet delivery regardless of the shipping method you choose.

 

Tracking and Delivery

Follow the Journey: We'll email you with a tracking number as soon as your order ships, so you can monitor its progress every step of the way.

At Your Doorstep: Our trusted shipping partners work diligently to get your order to you safely and discreetly.

 

Super Important - Once It's Delivered

We Did Our Part: Once the tracking information shows 'Delivered,' it means we've completed our part. The package is at your location, and from here on, we're not able to take responsibility for any lost or stolen items.

Keeping It Safe: Make sure your delivery spot is secure. If your order shows 'Delivered' but isn't there, check around your property or ask your neighbors. Sometimes packages are left in unexpected spots for safekeeping.

 

In Case Your Package Goes on an Adventure

Missing Package? No Panic! Check your usual delivery spots first. Maybe it's in a safe place or with a helpful neighbor.

Still Can't Find It? Time to contact the shipping carrier—they're the experts at tracking down packages. If you need assistance, reach out to us at support@goodkin.co and we'll help provide any details needed to locate your order.

 

Questions? Contact us at support@goodkin.co and our team will be happy to help.